FAQ

What are Peptides UK products intended for?

All Peptides UK products are supplied strictly for laboratory research and analytical purposes only. They are not intended for human or veterinary use or consumption, or for any medical, cosmetic or therapeutic purpose.

Customers are responsible for ensuring that products are purchased and used in accordance with applicable laws and regulations.

Do I need to be over 18 to order?

Yes. You must be aged 18 or over and legally capable of entering into a binding contract to purchase from Peptides UK.

When is my order confirmed?

Your order is confirmed once it has been accepted and dispatched by Peptides UK. An order acknowledgement does not constitute acceptance of your order.

We reserve the right to refuse or cancel an order where necessary, including in cases of product unavailability, incorrect information, applicable restrictions or suspected fraudulent activity.

How much is UK delivery?

UK delivery is FREE.

All stock is held in the UK and orders are normally dispatched the same day or next working day using a tracked delivery service.

We currently do not offer overseas shipping.

Can I return an order?

Returns and cancellations are handled in accordance with our Returns & Refunds Policy.

Due to the nature of research materials, some products may not be eligible for return once opened. Please refer to our Returns & Refunds Policy for full details.

What happens if my parcel is delayed or lost?

Please contact us at info@peptidesuk.net if you believe your parcel has been delayed or lost.

Where appropriate, we will investigate the delivery with the courier. Refunds or replacements for confirmed lost parcels will be considered once the courier investigation has been completed.

What payment methods do you accept?

Available payment methods are displayed during checkout. Payment must be made in full before an order is dispatched.

Do you provide Certificates of Analysis?

Certificates of Analysis are available on our website for applicable products.

These provide the laboratory test information associated with the relevant product or batch.

Can you provide advice about using the products?

No. Peptides UK does not provide medical advice, dosage information, administration instructions, reconstitution instructions or guidance regarding product use.

Our products are supplied strictly for laboratory research and analytical purposes.